Module 1

Formula Step #1
Rapport Building

In this module Rapport Building, we will be covering why it’s so important to create rapport with your client. Providing tools and scripts to easily learn how to make a great first impression, and how body language is felt before the actual hands-on massage begins. Maciek will be diving into his first, “wow” massage technique that kept his clients coming back for more than 20 years and going. As we dive into our first module you will quickly learn how to immediately apply what you’ve been taught and see the results of what these simple shifts can make in your practice.

1. HANDS ON: Figure 8 technique application (video) (30 min)
2. FORMULA STEP #1: Rapport Building (10 min)
   • Appearance
   • Body language (smile, posture)
   • How and when to give a compliment
   • 30 second commercial
3. CLIENT HOME CARE: Massage Balls and rescue cream (5 min)
4. CLIENT HOMEWORK: Spa Rituals at home (10 min)
5. MT SELF-CARE: Massage techniques (10 min)
6. Q & A (10 min)
7. Homework (5 min)

Module 2

Formula Step #2
Recommending

Module Two, Recommending, will encompass the importance of a thorough in-room consultation, how to maximize your income potential with upgrades and enhancing treatments as well as the art of cross promotions. You will learn simple scripts removing to remember that can be used on most all clients. Maciek has seen and heard it all after doing massages for more than 20 years. For the first time clients, he has prepared an easy-to-follow guide - making your clients feel comfortable with you and their session results driven. Enjoy a few more “wow” techniques that are quickly applicable and fun to learn!! Utilizing additionally a few more at home products for your guests including with quick tutorials to get clients seeing immediate relief and results.

(this Module most likely will be 3 modules long because there is lots of materials to go over “intake form”, “consultation”, “upgrading”, “cross promoting”)

1. HANDS ON: Arm bridge (hands on video)
2. FORMULA STEP #2: Recommending (10 min)
   • The importance of the appearance in each treatment room
   • Client intake form (webinar)
   • Consultation (in a nutshell)
   • Enhancements in each room (type of upgrades)
   • Cross promotion (script)
3. CLIENT HOME CARE: Terra cane + B (10 min)
4. CLIENT HOMEWORK: Stretching lower body (10 min)
5. MT SELF-CARE: Yoga for Massage therapist (10 min)
6. Q & A (10 min)
7. Homework

Module 3

Formula Step #3
Retail (Home Care)

The next R is for Retail, the third module will dive further into what Maciek believes are the most effective and encompassing 10 tools to your clients for home care. As we know 80% of what clients do helps with the 20% we as therapists and healers provide. We will also be covering the neck, “wow” techniques and mastery to alleviate the chronic neck and shoulder pain most clients face. Unwrap the trigger points to help your client rest and decompress the headaches or tension daily they may be feeling daily.

1. HANDS ON: Neck protocol (video) (30 min)
2. FORMULA STEP #3: Retail (home care) (10 min)
   • Best retail products for guest to take home
   • Few best Scripts on how to make recommendations
   • Best 10 tools guest can use at home for muscles and body care
3. CLIENT HOME CARE: Foam roller + Bath salts (10 min)
4. CLIENT HOMEWORK: Art of taking baths (10 min)
5. MT SELF-CARE: Active Isolated Stretching (video) (10 min)
6. Q & A (10 min)
7. Homework

Module 4

Formula Step #4
Rebook

Module four Rebook is why we got into our therapy in the first place. Maciek has helped many of his students with the hurdle of asking their clients to come back for another visit. He teaches you how to clearly communicate with the client, confirming the reason for their visit, what they expect to get out of the visit, and whether or not they feel the visit helped them. The client will feel engaged and know that you are listening. Maciek believes when a client is engaged, and you have provided them with the stress relief, relaxation, or corrective care they came for “Rebooking numbers are always much higher”. We delve into the “hip” area where a lot of tension and emotions can be stored. Through some quick tips and tricks you can get instant mobility and relieve any discomfort your client feels here.

1. HANDS ON: Hips protocol and tricks (video)
2. FORMULA STEP #4: Reboot (10 min)
   • Scripts
   • Clever language
   • Planting the seeds
3. CLIENT HOME CARE: Neck warmer (10 min)
4. CLIENT HOMEWORK: the Melt Method research (10 min)
5. MT SELF-CARE: the Melt Method (10 min)
6. Q & A (10 min)
7. Homework

Module 5

Formula Step #5
Review

The fifth module Review will be broken down into different segments. Maciek teaches you several ways to correctly ask for and receive the reviews you want. About 8 of every 10 consumers will consult an online review before buying anything. Learn the difference between testimonials and reviews in this module. It is filled with great suggestions and scripts to healthfully engage with your client and put your name out there. Discover how easy it is to ask for a review and watch your requests skyrocket. Leverage “before and after” pictures to draw in new clients, as well as, create raving fans to that celebrate your success. Focusing on the “arms” for your continued technique training where most individuals feel the weight of life on their shoulders. Be a therapist who knows how to focus and be intentional with the movement and strokes on this part of the body.

1. HANDS ON: Arms Protocol (video)
2. FORMULA STEP #5: Review (10 min)
   • Ways to ask for reviews
   • What platforms to use
   • Testimonials
   • Building strong business with review
3. CLIENT HOME CARE: Aromatherapy + difusers
4. CLIENT HOMEWORK: Home sanctuary
5. MT SELF-CARE: Strengthening Series
6. Q & A (10 min)
7. Student Homework

Module 6

Formula Step #6
Referral

The sixth module Referrals is what keeps a therapists or healer in business. Maciek will teach you simple ways to have a self-generating business only through the art of referrals. He will help you overcome the fear of asking for a referral and kindly teach the “who do you know” technique that has kept him in business for over 20 years. He shares some incredible stories of how he “started” and how utilizing the tools in this module will be the biggest asset to your growing business. The “wow” technique he will be focusing on in this module will be the application of hot towels and hot or cold stone therapies. Here you will also learn 10 stretches for self-care in between your massage clients. Utilize your time wisely and you will last forever in this business helping one client after another.

1. HANDS ON: Video on hot towels and hot stone application or Thai infuse Moves
2. FORMULA STEP #6: Referral
   • Overcoming fear of asking for referrals
   • Tools that help with referrals
   • Scripts and booking recommendations
3. CLIENT HOME CARE: Miracle Morning
4. CLIENT HOMEWORK: Set Up Routine
5. MT SELF-CARE: 10 videos on self-care stretches in between clients
6. Q & A (10 min)
7. Student Homework

Module 7

Formula Step #7
Repeat (Memberships)

Diving into the last of the modules Repeat comes in at number seven. Maciek will speak on the importance of knowing your menu so you can appropriately answer the questions clients will ask. Not only is hands on important for the therapists but understanding what makes the most sense for clients and their budgets. As you know massages are not a necessity for most. We with food service like private chefs can be the first to go when people reduce their budgets. Maciek’s goal is by utilizing the first 6 steps you will have created such great rapport with your client that they see and feel the value added into their lives. Coming back over and over again will not be an issue and in some cases, they will add you in as part of the bills to budget, for as some of Maciek’s clients share. Take good care of the client and they will become a client for life!! Last technique you will learn with Maciek is the “scalp and foot” massage. We carry a lot of tension in the head with our thoughts and worries, and the feet brings the heaviest emotions to reside. Good solid techniques will make a client melt into your table and question everything they thought they knew about massage and its benefits.

1. HANDS ON: Video on scalp massage and foot reflexology
2. FORMULA STEP #7: Repeat (Memberships)
   • Understanding the power of repeat clients
   • Simple script on communicating why a client should have a membership
   • How to create memberships for your clients without cutting into your profits
3. CLIENT HOME CARE: Sage + Incents
4. CLIENT HOMEWORK: Listen to Tobi Meditation
5. MT SELF-CARE: Meditation
6. Q & A
7. Student Homework

Module 8

BONUSES

1. Best MASSAGE TOOLS
2. Self-development books